Having a well-supported machine requires selecting the right distributor, foremost, because most service interaction is with your dealer. And you need support for machine tools not only at purchase time but also long into the future. Prompt and skilled service in the tenth year contributes to investment success as much as on the tenth day. Momentum appreciates all of this. Our distribution partners have the industry’s longest track-records of top service and stability. Specifically, our youngest distributor in the Americas is more than 30-years established.
In each geographic region (i.e., U.S. and Canada, or Mexico and Central America), a large distributor also acts as the local knowledge center and importer for itself and nearby dealers. For example, since Momentum’s early days, we have partnered with the Morris Group, Inc. (MGI), a 3rd generation, family-owned company with more than 800 employees. Most of that staff customer-facing personnel at its local machine-tool distribution outlets. At the partnership’s start, these distribution companies provided Momentum with an anchor dealer network. Subsequently, MGI also created its Select Machining Technologies group. The Select group provides importation and reinforces local support for machine tools built overseas. Today, it imports Momentum on behalf of both MGI’s own distribution companies and those third-party distributors it has chosen throughout the remainder of the U.S. and Canada.
In Mexico and Central America, HEMAQ, S.A. de C.V. similarly handles both importation and distribution responsibilities. Established in 1988 and family-owned, the company boasts the area’s most extensive installed base of high-value machine tools as well as an unrivaled service capability, including its peerless 24/7 Attention Plus program.
Momentum and its end users are fortunate to have the distinguished partners above. Few machine tool brands can boast of equivalent distribution and support.